Planned Outage of Case Management System


Date: 09 Nov 2026

The DPEA Case Management System (CMS/Portal) will be unavailable from 20 - 27 November 2026 inclusive due to planned migration activities. During this period users will be unable to access case information. Normal service is expected to resume from 30 November 2026. Alternative submission arrangements and further guidance will be available on our website. We apologise for any inconvenience caused and thank you for your patience while we complete these essential improvements to our service.